Frequently asked questions

Most of our handbags are crafted from 100% Italian leather.

Some models—such as our Le Pliage–inspired designs—are made from 100% nylon, combined with high-quality Italian leather accents and gold- or silver-toned stainless steel hardware for maximum durability.

Yes. Gift wrapping is included as standard.

Each bag is gift-wrapped and delivered in a high-quality box.

Italian leather should be cleaned with a soft, slightly damp cloth and stored in a dust bag when not in use.

Nylon bags can be easily wiped clean and are ideal for everyday use.

Yes. Many of our bestsellers are available in multiple colors and in two sizes, making it easy to find the perfect option for your everyday needs.

Yes. Our gold- and silver-toned hardware is made from stainless steel and does not rust, tarnish, or lose its shine over time.

All orders are processed within 1–2 days and delivered within 2–5 business days.

You will receive full tracking information from shipment to delivery.

Yes. We offer free returns for all eligible items within the return period.

If something doesn’t fit or isn’t quite right, simply contact our support team and we’ll take care of a hassle-free, free return for you.